Privacy policy.
Last updated: 01/01/2026
This Privacy Policy explains how Bubblio (“we”, “us”, “our”) collects, uses, and protects personal data when you use the Bubblio mobile application and related services (the “App”).
Bubblio is a family and group organisation app designed to help users manage shared tasks, calendars, lists, and communications. We are committed to protecting your privacy and complying with applicable data protection laws, including the UK GDPR and EU GDPR.
1. Who We Are
Data Controller
Bubblio Ltd
Registered in: United Kingdom
Contact email: privacy@bubblioapp.com
Support email: support@bubblioapp.com
2. Data We Collect
We apply a data-minimisation by design approach. We only collect what is necessary to operate the App.
2.1 Data You Provide
Email address
Name or nickname
Profile photo (optional)
Language and app preferences
Content you create or upload:
tasks, lists, events, messages, notes
Invitations sent to other users (email or link)
Communications with support
2.2 Data Collected Automatically
Device type and operating system
App version
Anonymous usage analytics (feature usage, interactions)
Crash and diagnostic logs
IP address (used for security and abuse prevention)
2.3 What We Explicitly Do Not Collect
No health data
No biometric data
No precise location tracking
No contact list harvesting
No advertising profiles
3. How We Use Your Data
Your data is used strictly to:
Create and manage accounts and groups (“Bubbles”)
Enable shared features (tasks, calendars, lists, chat)
Sync data across users and devices
Send service-related notifications
Improve performance and user experience
Provide customer support
Ensure security and prevent misuse
Meet legal obligations
We do not sell personal data.
4. Legal Basis for Processing (GDPR)
We process data based on:
Contractual necessity – to provide the App
User consent – for optional features (notifications, AI features)
Legitimate interest – security, service improvement
Legal obligation – compliance and record-keeping
You may withdraw consent at any time via app settings.
5. AI-Powered Features
Bubblio may offer optional AI-powered features (e.g. task suggestions, list generation).
AI features are opt-in
Inputs are processed only to provide the requested functionality
No user content is used to train AI models
AI outputs are generated automatically and should not be considered advice
Third-party AI providers are contractually bound to GDPR-compliant data handling.
6. Data Sharing & Processors
We only share data with trusted service providers, including:
Cloud hosting & databases (e.g. Firebase, Supabase)
Authentication services
Analytics and error monitoring
Payment processors (for subscriptions)
All providers operate under data-processing agreements and GDPR safeguards.
7. International Data Transfers
If data is processed outside the UK/EU, we ensure:
Adequate protection mechanisms
Standard Contractual Clauses or equivalent safeguards
8. Data Retention
Data is retained while your account is active
You may delete your account at any time
Deleted accounts trigger data deletion or anonymisation unless retention is legally required
9. User Roles, Families & Children
Bubblio is designed for families and shared groups.
Accounts are created and managed by adults
Children access data only via roles assigned by an adult
Responsibility for child-related data rests with the account holder
We do not knowingly collect data directly from children outside adult-managed accounts
10. Your Rights
You have the right to:
Access your data
Correct inaccurate data
Request deletion
Restrict or object to processing
Data portability
Withdraw consent
Requests can be made at: privacy@bubblioapp.com
11. Security Measures
We implement:
Encryption in transit and at rest
Role-based access controls
Secure authentication
Regular monitoring and logging
No system is risk-free, but security is built into the product design.
12. Third-Party Services
The App may integrate with external services. Their privacy policies apply independently.
13. Changes to This Policy
We may update this policy. Material changes will be communicated via the App or email.